100 Essential WhatsApp Templates for Your Business (2024)

Discover the power of WhatsApp in transforming your business communication with these meticulously crafted template messages. Whether you’re a financial institution, education provider, or business entity, these templates cater to diverse needs, from enrollment confirmations and fee reminders to event updates and result announcements. Enhance customer engagement, drive conversions, and streamline your communication strategy with these versatile templates, designed to amplify your outreach efforts on WhatsApp.

In 2024, Over 50 Million Businesses are using WhatsApp for their business.

However, just a small fraction, only 1%, of these businesses fully tap into the immense potential of WhatsApp marketing.

A crucial factor that can significantly impact your business’s success on WhatsApp is how you communicate through messaging.

The quality of your WhatsApp message copy plays a vital role!

To simplify this for you, we’re providing 100 valuable WhatsApp templates tailored for over 10 different industries. These templates will greatly benefit your business endeavors.

Consider these WhatsApp business message templates your go-to resource for mastering WhatsApp communication like a seasoned professional.

Without delay, let’s dive right in.

Here are some important points to keep in mind while creating WhatsApp template messages:

1. Remember to utilize Bold, Italics, and Strikethrough in the template text, along with emojis, to enhance effectiveness.
2. Proper formatting is crucial as WhatsApp may reject messages with incorrect formatting.
3. Incorporate Call to Action or Quick Reply Buttons within messages, limited to 20 characters, to prompt engagement.
4. Emojis can add a personalized touch to your messages, so don’t hesitate to use them.

Now, let’s begin crafting your WhatsApp template messages!

Useful WhatsApp Template Messages for all Businesses

Here are 10 versatile WhatsApp template messages that can benefit businesses across all industries:

1. Payment-related WhatsApp Template Messages

Payment-related WhatsApp Template Messages can streamline your communication about pending payments and encourage prompt payments from users. Here’s a template message you can use:

WhatsApp Template Message for Payment Due:

“Hello [Customer’s Name],

This is a friendly reminder that your payment of [amount] is due on [date]. To make a payment, please click the button below.

CTA: Pay Now”

Similarly, you can automate Payment Reminder notifications on WhatsApp to expedite payments by up to three times.

WhatsApp Template Message for Payment Reminder:

“Hello [Name]!

We wanted to remind you about your pending payment for [Product/Service], totaling [Amount]. Please find your payment link below.

Once payment is completed, your order will be processed immediately! Thank you for choosing (Your Brand Name).

Thank You

CTA – Pay Now”

For sending a Payment Confirmation Message when users successfully complete their payments, you can consider:

“Hello [Name]!

We’re thrilled to confirm that your payment has been successfully processed. Your order is now being processed! Thank you for choosing (Your Brand Name).

Warm regards,

(Your Brand Name)”

2. Personalized Festive Greeting WhatsApp Message Templates

To send personalized festive wishes to your customers on WhatsApp, consider using these personalized WhatsApp template messages for festive greetings:

• Dear [Name] 😄

Wishing you all a Happy & Wonderful [Festival] ✨

Warm regards,

Team (Your Brand Name)

• [Name], May this festive season bring you an ocean of good opportunities, good health, and prosperity.

Start something new, stay positive, and have faith in yourself 💐✨🎊

Best wishes from Team (Your Brand Name)!!

3. Newsletter Signup WhatsApp Message Template

WhatsApp Template Message to welcome Newsletter Signups:

• “Hi [Name],

We’re thrilled to have you onboard as a subscriber to our WhatsApp Newsletter.

Stay tuned for regular updates, trends, and tactics within the [Industry Name] industry.

Best Regards,

(Your Brand Name)”

4. Customer Service WhatsApp Template Message

WhatsApp serves as an excellent platform for providing personalized 1:1 live customer support to users. When a user reports an issue or has a query about your product or service, consider automating this WhatsApp template message:

“Hey [Name],

It seems like there’s an issue with your order with us. We apologize for any inconvenience caused!

Rest assured, we’re actively working on resolving it and will notify you as soon as the query is resolved.

Best regards,

(Your Brand Name)”

5. Greetings / Welcome WhatsApp Template Message

Sending a warm greeting or welcome message to your users on WhatsApp is essential for engaging them effectively, alongside emails and SMS. With a remarkable over 98% message open rate, your message is likely to receive more attention and engagement.

Here are some general WhatsApp template messages for welcoming new users:

Template 1:

“Dear [Name], Welcome to (Your Brand Name) 😊

We’ll use this chat to send you updates, reminders, and offers.

To stop receiving messages from us, please reply with ‘STOP’.

Quick Reply Button – STOP”

Template 2:

“Dear [Name],

Welcome to (Your Brand Name).

We’re thrilled to welcome you aboard.

Feel free to ask any queries.”

WhatsApp Template Messages for Ecommerce

Ecommerce businesses can leverage WhatsApp template messages to enhance customer engagement and streamline communication. Here are some versatile templates:

1. Order Confirmation WhatsApp Template Message:

• “Woohoo🎉🎉🤩

Your order *[Order No.] of [Product name] for [Amount] has been confirmed & will reach you shortly 🛳

Thanks for shopping with us! 😇”

• “Dear [Name]👋

Your order for [Product name] from [Brand Name] is confirmed. 🤩🎉

The estimated delivery date is [Date]

Thank You for shopping with us😃”

2. Shipping WhatsApp Template Message:

• “Hey [Name],

Great news🤩!

Your order of [Product Name] from [Your brand name] has been shipped.

Track your order here 👇‍

CTA – Track Now”

• “Hey [name]🙋‍♀️

Your order from (your brand name) is out for delivery. 🎉

Your delivery window is [Time]. ⌚

Track your order here 👇‍

Button – Track Order”

3. Order Cancellation WhatsApp Template Message:

• “Hi [Name]!

We regret to inform you that your order [Order No.] totaling [Amount] has been cancelled.

• We apologize for any inconvenience caused and hope to have the opportunity to serve you better in the future! 🙂

We’re keen to understand what went wrong. Your feedback would be invaluable to us.

Share your feedback here 👇

CTA- Feedback URL”

4. Festive + Promotional Offer WhatsApp Template Message:

• “Hey [Name], 😃👋

(Your Brand Name) extends warm wishes for a joyful [Occasion]. ✨🎉

We’re delighted to celebrate with you. As part of the festivities, we’re thrilled to offer you an exclusive deal.

Enjoy a [Discount Percentage]% discount on your [plan/product] purchase.

Hurry, this offer is valid only until [Date] ⏳

Apply Code: [Code]

CTA- Buy Now”

WhatsApp Template Messages for Travel & Tourism

In the travel and tourism industry, effective communication is key to providing excellent customer service and enhancing the overall travel experience. Here are some WhatsApp template messages tailored for travel and tourism businesses:

WhatsApp Templates to Retarget existing Customers

Send Retargeting Campaigns to a segregated audience with WhatsApp Retargeting Campaigns exclusively on Connverz.

Connverz automatically segregates your broadcast audience by Delivered, Read, and Replied Audiences. Run Retargeting Campaigns on the Basis of these filters.

WhatsApp Template Message for Retargeting Campaigns:

• Hey [name]! Since you loved [destination] so much we thought you’d be interested in seeing [destination 2] or [destination 3] as well.

Check out our sweet deals for these locations by clicking the below button.

CTA – Check latest deals

WhatsApp Templates for Flight Reminders

Send a reminder notification on WhatsApp for flight onboarding.

WhatsApp Template Messages for Flight Reminders:

• Boarding for your flight [flight number] on [date] starts at [Time].

Enjoy your flight, [airline]

• Hey [name]

Your flight departs in 3 hours from [airport]. Don’t forget to check-in and prepare your documents.

Have a safe flight!”

WhatsApp Template Message for Feedback

Customer Feedback is vital to continuously improve your services. Ask for a review from users who bought your Travel plans on WhatsApp.

WhatsApp Template Message asking Feedback from users:

• “Hi [Name],

How was your experience with [Your Brand Name]? We are excited to know your feedback to improve ourselves in the best way to serve you in the future. Kindly Rate us by choosing from the below buttons.

Regards,

Team [Your Agency Name]

Quick Replies:

Excellent

Satisfactory

Unsatisfactory”

WhatsApp Template Messages for Financial Institutions

In the financial industry, effective communication is essential for providing excellent customer service and managing financial transactions. Here are some WhatsApp template messages tailored for financial institutions:

Loan Approval WhatsApp Template Message:

“Hi [first name]👋,

We’re pleased to inform you that your loan application with [bank] has been approved.

We have attached your loan documents below.

For any queries, please feel free to give us a call.

Kind regards,

[bank]”

WhatsApp Template Message for New Account created:

🎉 New Account Created! 🎉

Thank you for setting up a new Bank Account with (Your Bank Name).

You can now manage all your banking needs conveniently from your mobile device.

To access your account on-the-go, simply download our Mobile Banking App by clicking the button below.

Regards,

(Your Bank Name)

CTA – Download App

WhatsApp Template Message for Credit Card Payment Reminder:

🔔 Credit Card Payment Reminder 🔔

Hi there,

It’s time to free up your (Your Bank Name) Credit Card limit and avoid late fee charges by clearing your outstanding dues of [Amount].

Please ensure to make the payment by [Date] to avoid late fees.

Click the button below to make your payment now and stay on top of your finances.

Regards,

(Your Bank Name)

CTA – Pay Now

WhatsApp Template Message for Amount Debited from Account:

💳 Amount Debited from Account 💳

Hello,

Your account ending with [xxxx] has been Debited by [Amount].

Updated Balance: [Balance]

If this transaction wasn’t authorized by you, please contact us immediately.

For urgent assistance, click the button below to call us.

WhatsApp message template for the Month-end Bank statement:

📊 Month-end Bank Statement 📊

Hi [Name]👋,

Your statement for the month of [month name] is ready.

Take a look at the attached PDF for a detailed breakdown.

Regards,

[Bank Name]

WhatsApp Template Messages for Education Institutions

Institutions in the education sector can effectively communicate with students, parents, and staff members using WhatsApp template messages. Here are some templates tailored for education institutions:

WhatsApp Template Message for Course Details:

“Hi [Name],

Thank you for expressing interest in [Course Name] on our website. Here are the details:

• Fees: [Fees]
• Eligibility: [Eligibility]
• Important dates: [Date]

To complete your application, please click the link below. Feel free to reach out if you have any questions.

CTA – Complete Application”

WhatsApp Template Messages for Registration Confirmation:

• “Dear [Name], 👋

Welcome to [Institute Name].

Your enrollment has been confirmed for the [Course Name] Course! 😃

Regards,

[Course Name]”

• “Congratulations [Name] on your acceptance to (Your Institute Name)!

We hope to see you at the Institute this fall! 🎉”

WhatsApp Template Messages for Event Updates:

“Dear [Student Name],

We’re thrilled to announce that this year’s [event name] will be hosted on [Day/ days]. 😍

Participation is absolutely free, and you’re invited to take part in various exciting activities. 😉

To confirm your presence, please fill out this form👇

CTA- Fill form”

WhatsApp Template Messages for Results:

“Dear [ward_name],

Results for Classes [class name] are now available!

Check your grades by clicking the button below.

All the best 😄

CTA- Check Result”

WhatsApp Template Message for Fee Payment Reminder:

“Dear [Parent’s name],

This is a friendly reminder that a fee of [fee amount] for the month of [Name of Month] is due by [due date].

Please ensure payment is made before the due date to avoid any extra charges.

Feel free to disregard if the payment has already been made.

Regards, (Your Institute’s Name)”

As you wrap up, we trust these WhatsApp Templates will significantly enhance your business’s conversion rates and user engagement. Sharing these templates with fellow marketers who utilize WhatsApp for their marketing endeavors can prove immensely beneficial. If you found value in these templates, consider passing them along to others in your network. Your support and sharing are greatly appreciated. Best of luck with your marketing efforts, and may they yield remarkable success!